COVID-19 FREQUENTLY ASKED QUESTIONS – FAQs:
Is it safe for me to get a massage during a pandemic?
If you feel healthy, have no symptoms, and have not travelled in the last 30-days, or have been associated with someone who has, absolutely, come in for a massage!
YES:
* Please note that there is always risk in public areas and in any close contact between two people, during a time of outbreak. Our Team Members are mandated to stay home if ill, and we ask that our Clinic Guests enter only if in good health. If both parties have an overall sense of wellbeing, and are wearing protective equipment, getting a massage should be a safe practice.
Where can I find more information about Provincial standards for massage therapy?
Alberta:
Massage Therapist Association of Alberta (MTAA)
Certified Registered Massage Therapist Association (CRMTA)
Canadian Massage & Manual Osteopathic Therapists Association (CMMOTA)
Natural Health Practitioners of Canada (NHPC)
New Brunswick:
College of Massage Therapy of New Brunswick (CMTNB)
Association of New Brunswick Massage Therapists (ANBMT)
New Brunswick Massotherapy Association (NBMA)
Nova Scotia:
Massage Therapists’ Association of Nova Scotia (MTANS)
Massage Therapists’ and Wholistic Practitioners’ Association of the Maritimes (MTWPAM)
Ontario:
College of Massage Therapists of Ontario (CMTO)
Registered Massage Therapists’ Association of Ontario (RMTAO)
Québec:
Réseau des massothérapeutes professionnels du Québec
Quebec Massage Therapist Association (Regroupement des massothérapeutes du Québec) (RMQ)
Association des Massothérapeutes du Québec (AMQ)
Fédération québécoise des massothérapeutes (FQM)
Association Québécoise des Thérapeutes Naturels
Saskatchewan:
Massage Therapist Association of Saskatchewan (MTAS)
What is the process before my next treatment?
Will you have to take my temperature?
Unless it becomes provincially mandated, HHMTC will not take your temperature. Many of the aspects of COVID-19 remain asymptomatic for up to 14-days, so unless you are showing obvious illness, a temperature reading is rendered ineffective. Please note that this answer can be subject to change Provincially. Our clinic will uphold the safety standards as mandated by Corporate Office, the Province, and the local regulatory body; whoever shall be to the highest standards of practice. Please check with your local clinic for any updates to this.
Do I have to wear a mask?
Yes, you will be required to wear a mask within our clinic. This is for your protection and the protection of our valued Team Members. If you own one, you may bring your own mask into the clinic.
How is Healing Hands Massage Therapy Center managing the business during this outbreak?
We are closely monitoring all available information and guidelines as set by the Public Health Agency of Canada, the World Health Organization (WHO) and Centre for Disease Control (CDC), along with our various Provincial massage regulatory bodies. We have then leveraged this information to review and enhance our standard practices. This has then been combined with the needs of the local massage industry associations and Provincial regulations. We are managing by trusted sources to ensure all of our safety needs are being met.
Is it safe for me to get a massage during a pandemic?
If you feel healthy, have no symptoms, and have not travelled in the last 30-days, or have been associated with someone who has, absolutely, come in for a massage!
YES:
- If you feel healthy and have an overall sense of wellbeing.
- If you have respiratory issues, cold-like, or flu-like symptoms.
- If you have a fever of 38° or greater.
- If you have been diagnosed with COVID-19 or have been tested and are awaiting results.
- If you have been in contact with someone that might have experienced any of the above symptoms or might have exposed you to COVID-19.
* Please note that there is always risk in public areas and in any close contact between two people, during a time of outbreak. Our Team Members are mandated to stay home if ill, and we ask that our Clinic Guests enter only if in good health. If both parties have an overall sense of wellbeing, and are wearing protective equipment, getting a massage should be a safe practice.
Where can I find more information about Provincial standards for massage therapy?
Alberta:
Massage Therapist Association of Alberta (MTAA)
Certified Registered Massage Therapist Association (CRMTA)
Canadian Massage & Manual Osteopathic Therapists Association (CMMOTA)
Natural Health Practitioners of Canada (NHPC)
New Brunswick:
College of Massage Therapy of New Brunswick (CMTNB)
Association of New Brunswick Massage Therapists (ANBMT)
New Brunswick Massotherapy Association (NBMA)
Nova Scotia:
Massage Therapists’ Association of Nova Scotia (MTANS)
Massage Therapists’ and Wholistic Practitioners’ Association of the Maritimes (MTWPAM)
Ontario:
College of Massage Therapists of Ontario (CMTO)
Registered Massage Therapists’ Association of Ontario (RMTAO)
Québec:
Réseau des massothérapeutes professionnels du Québec
Quebec Massage Therapist Association (Regroupement des massothérapeutes du Québec) (RMQ)
Association des Massothérapeutes du Québec (AMQ)
Fédération québécoise des massothérapeutes (FQM)
Association Québécoise des Thérapeutes Naturels
Saskatchewan:
Massage Therapist Association of Saskatchewan (MTAS)
What is the process before my next treatment?
- Please book online or via telephone
- When we receive your booking, we will be in contact with you for active screening questions.
- Please note that we will not accept cash during this time. You must bring alternative payments. This can be through insurance direct billing, debit cards, and credit cards. Cash tips will also not be accepted, however if desired, we can process this for you through our e-transfer.
- You will be asked to bring your own mask to the session. This can be a surgical mask or washable.
- Please come to the clinic only 5-minutes before your appointment.
- Please sanitize your hands right away with the closest visible hand wash station.
- From your car, please call into the clinic to ensure it is now safe to enter.
- Leave all possible personal items either at home or in your car.
- When approved, please come into the clinic for your appointment.
- Enjoy a wonderful therapeutic massage service.
Will you have to take my temperature?
Unless it becomes provincially mandated, HHMTC will not take your temperature. Many of the aspects of COVID-19 remain asymptomatic for up to 14-days, so unless you are showing obvious illness, a temperature reading is rendered ineffective. Please note that this answer can be subject to change Provincially. Our clinic will uphold the safety standards as mandated by Corporate Office, the Province, and the local regulatory body; whoever shall be to the highest standards of practice. Please check with your local clinic for any updates to this.
Do I have to wear a mask?
Yes, you will be required to wear a mask within our clinic. This is for your protection and the protection of our valued Team Members. If you own one, you may bring your own mask into the clinic.
How is Healing Hands Massage Therapy Center managing the business during this outbreak?
We are closely monitoring all available information and guidelines as set by the Public Health Agency of Canada, the World Health Organization (WHO) and Centre for Disease Control (CDC), along with our various Provincial massage regulatory bodies. We have then leveraged this information to review and enhance our standard practices. This has then been combined with the needs of the local massage industry associations and Provincial regulations. We are managing by trusted sources to ensure all of our safety needs are being met.
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